Processing time
Orders are typically processed before shipment within a short business-day handling window. If there is a delay, we will use the contact information from your order to update you when possible.
Delivery estimates
Delivery speed depends on the carrier, destination, stock availability, and seasonal volume. Checkout and tracking emails are the best source for the latest estimate on a specific order.
Tracking
When tracking is available, it will be sent to the email or phone number used at checkout. Tracking can take time to update after the carrier first receives the package.
Shipping address
Please check your shipping address before submitting an order. If you notice an error, contact support as soon as possible. Once an order has shipped, address changes may not be possible.
Lost or delayed packages
If tracking appears stuck or the package has not arrived after the expected window, contact hello@cobaltnook.com with your order number and tracking details.
Last updated: 2026.